Literal question
    
                                    How many days over the last 12 months did your establishment experience the following service
interruptions, and how long did they last (average duration in hours/day), and what percent of total sales
was lost?
Unavailable mainline telephone service (Average duration (hours/day))
            
            
 
    Question post text
    
                                    INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000