| Value | Category |
|---|---|
| 1 | Burst pipes |
| 2 | Pump not working |
| 3 | General maintenance/repairs to the supply system |
| 4 | Not enough water (demand too high) |
| 5 | Water only available at certain times |
| 6 | Drought |
| 7 | Vandalism |
| 8 | Cut off –Due to non payment for service |
| 9 | Other |
| 98 | Do not know |