| Value | Category |
|---|---|
| 1 | Officer late/did not come |
| 2 | Officer rude/unpleasant |
| 3 | Pay station has inadequate accomodation |
| 4 | Pay station crowd disorderly |
| 5 | Pay station far away, transportation difficulties |
| 6 | Long line |
| 7 | Not being received in the mail |
| 8 | Other |
| Sysmiss |