Financial Literacy and Financial Services Survey 2011

Bosnia and Herzegovina, 2011

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Reference ID

BIH_2011_FLFS_v01_M

Producer(s)

IPSOS

Metadata

DDI/XML JSON

Created on

Dec 20, 2012

Last modified

Mar 29, 2019

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P7b. In a conflict with a fin. org....How sure are you in a just resolution (P7b)

Data file: World_Bank_BIH_FinLit_Survey

Overview

Valid: 1036

Invalid: 0

Type: Discrete

Decimal: 0

Start: 140

End: 140

Width: 1

Range: -

Format:

Questions and instructions

Literal question

If a conflict with a financial organization (bank, insurance company or the like) arises regarding the provision of financial services to you, how sure are you in the quick and just resolution of the dispute? How sure are you in a just dispute resolution

Categories

Value	Category
1	I am not at all sure
2	I am not quite sure
3	Fifty-fifty
4	I am rather sure
5	I am completely sure
9	Don’t know

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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