| Value | Category |
|---|---|
| 1 | Nothing |
| 2 | I stopped using the service before the contract expired |
| 3 | I submitted a complaint to the company which sold me... |
| 4 | I submitted a complaint to the appropriate government... |
| 5 | Other |
| 6 | withdraw from loan |
| 99 | Don’t know, Don’t remember |
| Sysmiss |