[Patricia] went to a crowded clinic. No-one greeted her. She waited for 30 minutes when a nurse called for her for an examination behind a screen that separated the waiting area from the examination area.
Literal question
How would you rate [Patricia's] experience of being greeted and talked to respectfully?
Categories
Value
Category
1
Very good
2
Good
3
Moderate
4
Bad
5
Very bad
8
Don't know
9
Not applicable
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Question post text
1 Very good
2 Good
3 Moderate
4 Bad
5 Very bad
Description
Definition
I am now going to read you stories about people's experiences with health care services. I want you to think about these people's experiences as if they were your own. Once I have finished reading each story, I will ask you to rate what happened in the story as very good, good, moderate, bad or very bad.