| Value | Category |
|---|---|
| 1 | Delayed remittance of funds |
| 2 | Inadequate facilities |
| 3 | Inadequate staff |
| 4 | Long distance to some communities |
| 5 | Negative attitudes to some users |
| 6 | Inadequate funding |
| 7 | Low pay to staff |
| 8 | Insecurity |
| 9 | Low of staff morale |
| 10 | Other, specify |