The Global Findex Database 2025: Connectivity and Financial Inclusion in the Digital Economy

South Africa, 2024

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Reference ID

ZAF_2024_FINDEX_v02_M

Producer(s)

Development Research Group, Finance and Private Sector Development Unit

Metadata

Documentation in PDF DDI/XML JSON

Study website

Created on

Jan 05, 2026

Last modified

Jan 05, 2026

Preferred mode of government communication (con17)

Data file: Findex_Microdata_2025_updateSouth Africa

Overview

Valid: 830

Invalid: 170

Minimum: 1

Maximum: 9

Type: Discrete

Decimal: 0

Width: 37

Range: 1 - 9

Format: Numeric

Questions and instructions

Literal question

If the government needed to communicate important news to the population, such as a message about an extreme weather event or health information, would you prefer to receive it by SMS or text message or by a phone call with a recorded voice?

Categories

Value	Category	Cases
1	By SMS or text message	519	62.5%
2	By a phone call with a recorded voice	213	25.7%
3	Neither	29	3.5%
4	Both/Either one	55	6.6%
8	Don't know	9	1.1%
9	Refused	5	0.6%
Sysmiss		170

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Interviewer instructions

Con1 = "yes"

Others

Notes

Note: "no/dk/r" indicates the response categories: no, dk="don't know" and r="refused" Words in brackets [] indicate local or economy-specific terminology.

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