The Global Findex Database 2025: Connectivity and Financial Inclusion in the Digital Economy

South Africa, 2024

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Reference ID

ZAF_2024_FINDEX_v02_M

Producer(s)

Development Research Group, Finance and Private Sector Development Unit

Metadata

Documentation in PDF DDI/XML JSON

Study website

Created on

Jan 05, 2026

Last modified

Jan 05, 2026

Paid an unexpected fee to withdraw wages (fin35)

Data file: Findex_Microdata_2025_updateSouth Africa

Overview

Valid: 245

Invalid: 755

Minimum: 1

Maximum: 3

Type: Discrete

Decimal: 0

Width: 12

Range: 1 - 3

Format: Numeric

Questions and instructions

Literal question

Have you ever paid a fee that was more than you expected when you withdrew or took out your salary or wages from your account?

Categories

Value	Category	Cases
1	Yes	69	28.2%
2	No	172	70.2%
3	Don't know	4	1.6%
4	Refused	0	0%
Sysmiss		755

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Interviewer instructions

Fin34A or Fin34B or Fin34D = "yes"

Others

Notes

Note: "no/dk/r" indicates the response categories: no, dk="don't know" and r="refused" Words in brackets [] indicate local or economy-specific terminology.

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