The Global Findex Database 2025: Connectivity and Financial Inclusion in the Digital Economy

South Africa, 2024

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Reference ID

ZAF_2024_FINDEX_v02_M

Producer(s)

Development Research Group, Finance and Private Sector Development Unit

Metadata

Documentation in PDF DDI/XML JSON

Study website

Created on

Jan 05, 2026

Last modified

Jan 05, 2026

Made a utility payment using a mobile phone (fin31b)

Data file: Findex_Microdata_2025_updateSouth Africa

Overview

Valid: 384

Invalid: 616

Minimum: 1

Maximum: 4

Type: Discrete

Decimal: 0

Width: 12

Range: 1 - 4

Format: Numeric

Questions and instructions

Literal question

In the past 12 months, have you, personally, made payments for electricity, water, or trash collection using a mobile phone to make a payment?

Categories

Value	Category	Cases
1	Yes	121	31.5%
2	No	261	68%
3	Don't know	1	0.3%
4	Refused	1	0.3%
Sysmiss		616

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Interviewer instructions

Fin30 = "yes"

Others

Notes

Note: "no/dk/r" indicates the response categories: no, dk="don't know" and r="refused" Words in brackets [] indicate local or economy-specific terminology.

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