| Value | Category | 
                                    
                    
                        | 1 | Assistance is not enough/not useful/poor quality | 
                                    
                    
                        | 2 | Don't know | 
                                    
                    
                        | 3 | I was not consulted on what I need When we give them feedback or make complaints, nothing changes | 
                                    
                    
                        | 4 | I was not informed of my entitlements They show a lack of respect for local cultures / empathy and understanding for our situation | 
                                    
                    
                        | 5 | They are disrespectful in their interactions with individual members of our community | 
                                    
                    
                        | 6 | They do not speak my language | 
                                    
                    
                        | 7 | They do not speak my language When we give them feedback or make complaints, nothing changes They are disrespectful in their interactions with individual members of our community | 
                                    
                    
                        | 8 | They show a lack of respect for local cultures / empathy and understanding for our situation | 
                                    
                    
                        | 9 | When we give them feedback or make complaints, nothing changes | 
                                    
                    
                        | 10 | When we give them feedback or make complaints, nothing changes Assistance is not enough/not useful/poor quality | 
                                    
                    
                        | 11 | When we give them feedback or make complaints, nothing changes They are disrespectful in their interactions with individual members of our community | 
                                    
                    
                        | Missing value |  | 
                            
            Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.