| Value | 
                    Category | 
                                                                            
                                    
                    
                        | 1 | 
                        Clarity of messages and ease of understanding  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 2 | 
                        Delay in response/Non response  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 3 | 
                        Delay/lack of receiving messages  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 4 | 
                        discirimination in treatment  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 5 | 
                        Disrespect  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 6 | 
                        Due to the crisis  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 7 | 
                        Follow-up by UNHCR  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 8 | 
                        Good treatment/reception by staff  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 9 | 
                        Inability to understand the content of messages  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 10 | 
                        Not knowing (lack of knowledge) in the means of communication  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 11 | 
                        Other  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 12 | 
                        Receiving periodic messages to receive assistance  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 13 | 
                        The place is far  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 14 | 
                        There is no continuous communication with UNHCR  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 15 | 
                        There is no point in communicating  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | 16 | 
                        There is no reason  | 
                        
                            
                        
                        
                        
                        
                            
                    
                                    
                    
                        | Missing value | 
                          | 
                        
                            
                        
                        
                        
                        
                            
                    
                            
            Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.