| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 16 |
2.2%
|
| -7 | Does not apply (spontaneous) | 148 |
20%
|
| 1 | We fixed it but did not take further action | 57 |
7.7%
|
| 2 | We fixed it and took action to make sure it did not happen again | 279 |
37.7%
|
| 3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 230 |
31%
|
| 4 | No action was taken | 11 |
1.5%
|
| Sysmiss | 675 |