| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 10 |
1.6%
|
| -7 | There is only one available internet provider | 21 |
3.3%
|
| 1 | Unable to change provider | 19 |
2.9%
|
| 2 | With some difficulty | 77 |
11.9%
|
| 3 | With little difficulty | 221 |
34.3%
|
| 4 | With no difficulty at all | 297 |
46%
|