| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 0 | 
                                    
                                    0%
                                 | 
| -7 | There is only one available internet provider | 3 | 
                                    
                                    2%
                                 | 
| 1 | Unable to change provider | 40 | 
                                    
                                    26.7%
                                 | 
| 2 | With some difficulty | 16 | 
                                    
                                    10.7%
                                 | 
| 3 | With little difficulty | 73 | 
                                    
                                    48.7%
                                 | 
| 4 | With no difficulty at all | 18 | 
                                    
                                    12%
                                 |