| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 10 |
1.7%
|
| -7 | There is only one available internet provider | 4 |
0.7%
|
| 1 | Unable to change provider | 26 |
4.3%
|
| 2 | With some difficulty | 50 |
8.3%
|
| 3 | With little difficulty | 191 |
31.8%
|
| 4 | With no difficulty at all | 319 |
53.2%
|