| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 1 |
0.2%
|
| -7 | There is only one available internet provider | 3 |
0.7%
|
| 1 | Unable to change provider | 14 |
3.5%
|
| 2 | With some difficulty | 81 |
20.1%
|
| 3 | With little difficulty | 74 |
18.4%
|
| 4 | With no difficulty at all | 229 |
57%
|