| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 2 |
0.8%
|
| -7 | There is only one available internet provider | 4 |
1.5%
|
| 1 | Unable to change provider | 17 |
6.6%
|
| 2 | With some difficulty | 37 |
14.3%
|
| 3 | With little difficulty | 43 |
16.6%
|
| 4 | With no difficulty at all | 156 |
60.2%
|