| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 7 |
0.5%
|
| -7 | There is only one available internet provider | 33 |
2.2%
|
| 1 | Unable to change provider | 110 |
7.2%
|
| 2 | With some difficulty | 150 |
9.9%
|
| 3 | With little difficulty | 192 |
12.6%
|
| 4 | With no difficulty at all | 1026 |
67.6%
|