| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 12 |
1.2%
|
| -7 | There is only one available internet provider | 57 |
5.6%
|
| 1 | Unable to change provider | 102 |
10.1%
|
| 2 | With some difficulty | 273 |
26.9%
|
| 3 | With little difficulty | 283 |
27.9%
|
| 4 | With no difficulty at all | 286 |
28.2%
|