| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 13 | 
                                                                 
                                    
                                    11.1%
                                 
                                                             | 
                                                        
                    
| -5 | Refund still outstanding | 66 | 
                                                                 
                                    
                                    56.4%
                                 
                                                             | 
                                                        
                    
| 1 | One week or less | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| 4 | 6 | 
                                                                 
                                    
                                    5.1%
                                 
                                                             | 
                                                        
                    |
| 6 | 3 | 
                                                                 
                                    
                                    2.6%
                                 
                                                             | 
                                                        
                    |
| 7 | 1 | 
                                                                 
                                    
                                    0.9%
                                 
                                                             | 
                                                        
                    |
| 8 | 7 | 
                                                                 
                                    
                                    6%
                                 
                                                             | 
                                                        
                    |
| 10 | 2 | 
                                                                 
                                    
                                    1.7%
                                 
                                                             | 
                                                        
                    |
| 12 | 3 | 
                                                                 
                                    
                                    2.6%
                                 
                                                             | 
                                                        
                    |
| 15 | 1 | 
                                                                 
                                    
                                    0.9%
                                 
                                                             | 
                                                        
                    |
| 18 | 1 | 
                                                                 
                                    
                                    0.9%
                                 
                                                             | 
                                                        
                    |
| 20 | 1 | 
                                                                 
                                    
                                    0.9%
                                 
                                                             | 
                                                        
                    |
| 23 | 1 | 
                                                                 
                                    
                                    0.9%
                                 
                                                             | 
                                                        
                    |
| 24 | 3 | 
                                                                 
                                    
                                    2.6%
                                 
                                                             | 
                                                        
                    |
| 36 | 1 | 
                                                                 
                                    
                                    0.9%
                                 
                                                             | 
                                                        
                    |
| 40 | 1 | 
                                                                 
                                    
                                    0.9%
                                 
                                                             | 
                                                        
                    |
| 48 | 2 | 
                                                                 
                                    
                                    1.7%
                                 
                                                             | 
                                                        
                    |
| 50 | 1 | 
                                                                 
                                    
                                    0.9%
                                 
                                                             | 
                                                        
                    |
| 54 | 1 | 
                                                                 
                                    
                                    0.9%
                                 
                                                             | 
                                                        
                    |
| 60 | 1 | 
                                                                 
                                    
                                    0.9%
                                 
                                                             | 
                                                        
                    |
| 72 | 2 | 
                                                                 
                                    
                                    1.7%
                                 
                                                             | 
                                                        
                    |
| Sysmiss | 475 |