| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 2 |
1.2%
|
| -7 | There is only one available internet provider | 2 |
1.2%
|
| 1 | Unable to change provider | 23 |
13.3%
|
| 2 | With some difficulty | 28 |
16.2%
|
| 3 | With little difficulty | 26 |
15%
|
| 4 | With no difficulty at all | 92 |
53.2%
|