| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 18 |
4.7%
|
| -7 | There is only one available internet provider | 18 |
4.7%
|
| 1 | Unable to change provider | 7 |
1.8%
|
| 2 | With some difficulty | 23 |
6.1%
|
| 3 | With little difficulty | 33 |
8.7%
|
| 4 | With no difficulty at all | 281 |
73.9%
|