| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 8 |
2.2%
|
| -7 | There is only one available internet provider | 2 |
0.5%
|
| 1 | Unable to change provider | 14 |
3.8%
|
| 2 | With some difficulty | 57 |
15.7%
|
| 3 | With little difficulty | 69 |
19%
|
| 4 | With no difficulty at all | 214 |
58.8%
|