| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 4 |
1.3%
|
| -7 | There is only one available internet provider | 5 |
1.6%
|
| 1 | Unable to change provider | 17 |
5.3%
|
| 2 | With some difficulty | 91 |
28.4%
|
| 3 | With little difficulty | 118 |
36.9%
|
| 4 | With no difficulty at all | 85 |
26.6%
|