| Value | Category | Cases | |
|---|---|---|---|
| 1 | No need | 9909 |
62.9%
|
| 2 | Too expensive | 209 |
1.3%
|
| 3 | Too far away | 2560 |
16.3%
|
| 4 | Service provider too busy/not available | 1783 |
11.3%
|
| 5 | Advices not very useful | 122 |
0.8%
|
| 6 | Do not trust | 594 |
3.8%
|
| 88 | Other | 574 |
3.6%
|