| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 8 |
2.2%
|
| -7 | There is only one available internet provider | 5 |
1.4%
|
| 1 | Unable to change provider | 20 |
5.5%
|
| 2 | With some difficulty | 29 |
8%
|
| 3 | With little difficulty | 13 |
3.6%
|
| 4 | With no difficulty at all | 289 |
79.4%
|