| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 39 | 
                                    
                                    24.8%
                                 | 
| -7 | There is only one available internet provider | 3 | 
                                    
                                    1.9%
                                 | 
| 1 | Unable to change provider | 22 | 
                                    
                                    14%
                                 | 
| 2 | With some difficulty | 37 | 
                                    
                                    23.6%
                                 | 
| 3 | With little difficulty | 33 | 
                                    
                                    21%
                                 | 
| 4 | With no difficulty at all | 23 | 
                                    
                                    14.6%
                                 |