| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 1 |
0.7%
|
| -7 | There is only one available internet provider | 2 |
1.3%
|
| 1 | Unable to change provider | 5 |
3.3%
|
| 2 | With some difficulty | 14 |
9.3%
|
| 3 | With little difficulty | 16 |
10.7%
|
| 4 | With no difficulty at all | 112 |
74.7%
|