| Value | Category | Cases | |
|---|---|---|---|
| -9 | DON’T KNOW (SPONTANEOUS) | 4 |
0.5%
|
| -7 | DOES NOT APPLY (SPONTANEOUS) | 9 |
1.2%
|
| 1 | Handwritten processes | 70 |
9.4%
|
| 2 | Computers with standard software such as Excel or equivalent | 437 |
58.4%
|
| 3 | Specialized software for demand forecasting or demand planning | 89 |
11.9%
|
| 4 | Enterprise Resource Planning (ERP) or equivalent software integrated with other back office functions | 119 |
15.9%
|
| 5 | Other | 20 |
2.7%
|
| Sysmiss | 825 |