| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 3 |
0.8%
|
| -7 | There is only one available internet provider | 2 |
0.5%
|
| 1 | Unable to change provider | 12 |
3.2%
|
| 2 | With some difficulty | 67 |
17.7%
|
| 3 | With little difficulty | 122 |
32.3%
|
| 4 | With no difficulty at all | 172 |
45.5%
|