| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 5 |
1.4%
|
| -7 | There is only one available internet provider | 1 |
0.3%
|
| 1 | Unable to change provider | 11 |
3.1%
|
| 2 | With some difficulty | 34 |
9.6%
|
| 3 | With little difficulty | 44 |
12.4%
|
| 4 | With no difficulty at all | 259 |
73.2%
|