| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 15 |
10%
|
| -7 | There is only one available internet provider | 9 |
6%
|
| 1 | Unable to change provider | 10 |
6.7%
|
| 2 | With some difficulty | 11 |
7.3%
|
| 3 | With little difficulty | 11 |
7.3%
|
| 4 | With no difficulty at all | 94 |
62.7%
|