| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 10 |
1.2%
|
| -7 | There is only one available internet provider | 22 |
2.6%
|
| 1 | Unable to change provider | 68 |
8.2%
|
| 2 | With some difficulty | 139 |
16.7%
|
| 3 | With little difficulty | 317 |
38.1%
|
| 4 | With no difficulty at all | 275 |
33.1%
|