| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 8 |
3%
|
| -7 | Does not apply (spontaneous) | 101 |
37.3%
|
| 1 | We fixed it but did not take further action | 10 |
3.7%
|
| 2 | We fixed it and took action to make sure it did not happen again | 91 |
33.6%
|
| 3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 56 |
20.7%
|
| 4 | No action was taken | 5 |
1.8%
|
| Sysmiss | 327 |