| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 4 |
1.1%
|
| -7 | There is only one available internet provider | 6 |
1.7%
|
| 1 | Unable to change provider | 12 |
3.4%
|
| 2 | With some difficulty | 73 |
20.4%
|
| 3 | With little difficulty | 75 |
21%
|
| 4 | With no difficulty at all | 187 |
52.4%
|