| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 18 |
2.5%
|
| -7 | There is only one available internet provider | 25 |
3.5%
|
| 1 | Unable to change provider | 32 |
4.4%
|
| 2 | With some difficulty | 59 |
8.2%
|
| 3 | With little difficulty | 88 |
12.2%
|
| 4 | With no difficulty at all | 501 |
69.3%
|