| Value | Category | Cases | |
|---|---|---|---|
| 35 | Poor service by company or business | 3 |
0.3%
|
| 36 | Medical malpractice by health institution or officials | 4 |
0.4%
|
| 37 | Disruptions of supply of utilities (e.g. water, electricity) | 29 |
2.9%
|
| 38 | Poor services by government | 33 |
3.3%
|
| 39 | Billing errors | 2 |
0.2%
|
| 40 | Difficulties getting refund | 0 |
0%
|
| 88 | Not applicable | 923 |
92.3%
|
| 99 | Unspecified | 6 |
0.6%
|