| Value | Category | Cases | |
|---|---|---|---|
| 1 | Clients (late cancellations with penalty) | 18 |
19.6%
|
| 2 | Our firm (decrease in demand, free cancellation) | 34 |
37%
|
| 3 | Intermediary companies/travel agencies | 27 |
29.3%
|
| 4 | Insurance | 2 |
2.2%
|
| 98 | Other (specify) | 11 |
12%
|
| Sysmiss | 1321 |