| Value | Category | Cases | |
|---|---|---|---|
| 1 | Clients (late cancellations with penalty) | 101 |
12.2%
|
| 2 | Our firm (decrease in demand, free cancellation) | 672 |
81.1%
|
| 3 | Intermediary companies/travel agencies | 15 |
1.8%
|
| 4 | Insurance | 6 |
0.7%
|
| 98 | Other (specify) | 35 |
4.2%
|
| Sysmiss | 584 |