| Value | Category | Cases | |
|---|---|---|---|
| 1 | 1. Very helpful | 95 |
64.2%
|
| 2 | 2. Moderately helpful | 21 |
14.2%
|
| 3 | 3. Not helpful | 12 |
8.1%
|
| 4 | 4. I have not raised an issue | 20 |
13.5%
|
| 2147483622 | .a. NA | 0 |
0%
|
| 2147483625 | .d. Don't know | 0 |
0%
|
| 11 | .A | 795 | |
| Sysmiss | 281 |